Privacy Policy Last updated: 24/02/2024
We at Etheric Surge are dedicated to protecting your Personal Data and your privacy.
This Privacy Policy has been crafted to inform you about how we manage, collect, store, and utilize the information you provide in relation to the website (the “Website”).
We will uphold the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
We prioritize ensuring that you are consistently well-informed, enabling you to make knowledgeable decisions regarding the use of your Personal Data on our Website or when engaging in trade with a third-party trading platform. To achieve this, we employ various strategies and methods designed to provide you with relevant details on how your Personal Data is processed, ensuring this information is conveyed accurately and promptly.
Furthermore, if we determine that you need specific information, we will provide it to you at the appropriate time and place.
We are also eager to answer any questions you may have and to offer any clarification you require, subject to legal constraints. For this purpose, you can contact us by sending an email to the following address: support@
•To process your Personal Data solely for the purposes outlined in the Policy:
The purposes for which we may process your Personal Data include, among others, making the Website available to you andprovide you with a connection to third-party trading platforms (the “Services”), enhancing your experience on the Website, improving the Services (including the Website), safeguarding Our rights and interests, conducting business and administrative tasks that support the Services for Website users, and/or complying with legal and/or regulatory obligations.
Furthermore, We will handle Personal Data about you to better understand your individual needs and preferences.
• We are committed to investing significant resources to uphold your rights concerning your Personal Data:
We dedicate considerable resources to enable you to exercise your rights as a data subject. Thus, you can contact Us at any time to review your Personal Data, request modifications, deletions, cessation of use for certain purposes or entirely, or transfer it to you or a third party. We will accommodate your requests in accordance with the law.
• Ensuring the security of your Personal Data:
Although We cannot guarantee absolute security for your Personal Data, We assure you that We employ and will continue to employ a broad range of methods and measures aimed at ensuring your Personal Data is secure.
Our Comprehensive Privacy Policy
1. What is the Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it collects, uses, shares with third parties, secures, and processes it, etc.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in conjunction with additional information that We have or can access.
In this Policy, the “processing” of Personal Data refers to any action or set of actions performed on Personal Data, including collection, recording, organization, structuring,storage, adaptation, or modification, retrieval, consultation, usage, disclosure through transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion, or destruction of Personal Data.
Our Services cater to a general audience and are not aimed at children below the age of 18. We do not intentionally gather or request information from anyone under 18 or knowingly permit such individuals to use our Services. Should We discover that we have collected information about a child, We will undertake reasonable efforts to promptly delete that information.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you each time you utilize the Services, interact with the service channels, or visit the Website. Sometimes, you will voluntarily provide Us with Personal Data, while at other times, We will collect Personal Data about you by observing and analyzing your usage of Our Services and/or Our service channels or receive your data from our third-party collaborators.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to furnish Us with any Personal Data about you. However, in certain cases, withholding such Personal Data may prevent Us from delivering the Services, hinder your access to the Website, and/or cause disruptions in the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This information encompasses online activity logs, traffic details (including, without limitation, IP address, time of access, date of access, web and mobile page(s) visited, language used, software crash reports, and type of browser used, information regarding the device you used. Some of this information may not identify you personally and, therefore, does not constitute Personal Data.
Personal Data We receive from you: any Personal Data you voluntarily provide to Us when interacting with a third-party trading platform through Us.
Personal Data You provide specifically for submission to third-party platforms for trading purposes: This includes your full name, phone number, and email address.
5. The Objectives of Processing Personal Data and Their Legal Foundations
At Etheric Surge, we handle your Personal Data for one or more of the purposes mentioned in this section, adhering to the appropriate legal frameworks.
We ensure that your Personal Data is processed only when there is a legitimate legal foundation. The legal bases under which Etheric Surge may process your Personal Data are as follows:
- You have provided consent for your Personal Data to be processed for one or more specific purposes. This applies to instances where you voluntarily provide your information through the Website, enabling us to submit it to a third-party trading platform.
- Processing is essential for the legitimate interests pursued by Etheric Surge or by a third party. For instance, to enhance Our Services, or to exercise or defend legal claims.
- Processing is required for compliance with a legal obligation to which Etheric Surge is subject.
If you need further clarification on how processing your Personal Data aligns with the legitimate interests of Etheric Surge or an external entity, please do not hesitate to contact us via email at any time.
Below, we provide an overview of the purposes for processing your Personal Data, along with the legal justifications for such actions:
| Purpose | Legal Basis | |
| 1 |
To share your details with third parties upon your request for exploring digital trading opportunities. We may gather Personal Data about you to pass it on to third parties, should you explicitly request us to do so. |
You have provided consent for processing your Personal Data for one or more specified purposes. |
| 2 |
To address your questions, requests, and/or complaints Processing your Personal Data is essential for responding to inquiries related to your experience with our Services. |
Processing is necessary to serve the legitimate interests pursued by the Company or a third party. |
| 3 |
To meet legal obligations or comply with judicial or administrative directives We handle your Personal Data to fulfill our legal responsibilities. |
Processing is required to adhere to a legal duty applicable to the Company. |
| 4 |
To enhance Our Services We might utilize your Personal Data to elevate Our Services. This processing includes, among other things, any crash logs or other malfunction reports related to the Services. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
| 5 |
To prevent fraudulent activities and misuse of Our Services |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
| 6 |
To execute and sustain various operations that support the delivery of Our Services These operations encompass back-office roles, business development endeavors, strategic planning, supervisory functions, and more. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
| 7 |
To conduct analyses, including statistical evaluations We apply a range of analytical methods (including statistical evaluations) to inform decisions on a variety of matters. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may handle your Personal Data to safeguard Our interests, rights, and assets, or those of third parties, in accordance with any applicable law, regulation, or agreement, including any of Our terms, conditions, and policies. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
At Etheric Surge, we may share your Personal Data with third parties who provide services to us, including storage, hosting, IP address information, user experience analysis, and other technical and diagnostic services.
If you specifically request it, we can submit certain Personal Data to third-party trading platforms. In these situations, the Personal Data you provide will be shared with these platforms, and their use of your data will be governed by their privacy policies. We may collaborate with multiple third-party trading platforms.
We may also share your Personal Data with related entities and business partners, enabling Etheric Surge to enhance the quality of services and products offered to our users.
Your Personal Data may be shared with governmental, local, official, and regulatory authorities if required to safeguard our interests, rights, and assets, as well as those of third parties, including for legal proceedings.
Furthermore, we might disclose your Personal Data to potential buyers, investors, or lenders, in relation to Etheric Surge or any associated company within our corporate group. This could occur during any significant transaction, such as the sale of assets, mergers, reorganizations, consolidations, or bankruptcy.
7. Cookies and Third-Party Services
Etheric Surge may utilize third-party services, such as analytics companies or advertisement providers, which may employ cookies or other technologies. Their practices and policies are independent of ours.
A cookie is a small text file installed on the device you use to visit or access our Website. These cookies help gather information about you and your behavior to
enhance your user experience, remember your preferences and settings, and tailor our offerings to suit your interests. Additionally, cookies help us gather statistics and perform analytics.We may employ session cookies, which are temporarily stored on your device until you close your web browser. We also use persistent cookies, which remain on your device even after you've stopped browsing the Website, helping the Website recognize you as a returning visitor.
Cookie Categories:
We categorize cookies based on their functionality as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are crucial for enabling navigation on the Website and using requested features. They provide you with the content, products, and services you've requested. Such cookies are vital for downloading or streaming information on your device, allowing you to explore the Website, utilize its features, and revisit previously accessed pages. |
These cookies collect personal data like your username and last login date, identifying you as logged into the Website. These cookies are cleared once you close your browser (session cookies). |
| Functionality Cookies | These cookies help us recognize you on your return visits to the Etheric Surge website, enabling us to remember your preferences and choices. | These cookies remain active even after you close your browser and persist until their designated expiry. |
| Performance Cookies | These cookies compile aggregated statistics regarding the performance of the Etheric Surge website, assisting us in testing and enhancing functionality for an improved user experience. They also facilitate our analytical capabilities. |
These cookies gather anonymous data not linked to any identifiable individual. The lifespan of these cookies varies; some expire upon closing your browser, while others have an extended validity. |
Managing and Deleting Cookies
You have the option to modify your browser settings to block and remove some or all cookies. Below are links with instructions for some popular browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that opting for this might lead to certain features and functionalities on the Website not operating as expected.
ONLINE TRACKING NOTICE
PLEASE NOTE, THIS SERVICE CURRENTLY DOES NOT ACCOMMODATE DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Etheric Surge will retain your Personal Data for the necessary duration to achieve the processing purposes detailed in this Policy, or longer if mandated by applicable laws, regulations, policies, or orders.
Your information will be shared with third-party trading platforms for a 12-month period and, with your consent, for an additional 12 months.
To ensure your Personal Data is not held longer than necessary, we regularly review our records to identify any data that can be deleted.
9. Transfers of Personal Data To Other Countries Or International Organizations
Your Personal Data may be transferred to countries outside of your residence or to international organizations. Etheric Surge will implement appropriate measures to protect your Personal Data and ensure that enforceable rights and effective legal remedies are available for data subjects.
If you reside within the EEA (European Economic Area), be assured that these protections will be provided if any of the following conditions are satisfied:
- The transfer is to a third country or an international organization that the EU Commission has deemed to offer an adequate level of protection for the Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is based on a legally binding and enforceable agreement between public authorities or bodies as outlined in Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses approved by the EU Commission as per Article 46(2)(c) of the GDPR. These clauses, endorsed by the EU Commission, can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You can request information from the Company regarding the measures in place to safeguard your Personal Data transferred to a third country or an international organization by sending an email to: support@
10. Protection Of Your Personal Data
We employ suitable technical and organizational strategies to ensure a proper level of security for Personal Data, considering the risks involved in processing, particularly against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for optimal performance, we cannot promise flawless privacy protection for your Personal Data, and we will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or disclosure of your Personal Data, including but not limited to, unauthorized third-party access or other factors beyond our reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties,such as public authorities. In these instances, we have limited control over how your Personal Data is protected by these third parties.
Transferring Personal Data over the internet comes with inherent risks. As a result, Etheric Surge cannot fully guarantee the security of your Personal Data during its transmission to us via the internet.
11. Links To Websites of Third Parties
Our Website may feature links to external websites and/or applications. Etheric Surge does not have control over these sites or applications, nor over how they collect or process your Personal Data. We hold no responsibility for the content or privacy practices of these external sites and applications. This Policy does not extend to actions performed on these websites and/or applications.
When navigating to these third-party websites and/or applications, we strongly advise reviewing their privacy policies carefully before using their services or sharing any Personal Data.
13. Your Rights in Respect Of The Personal Data About You
You generally have the right to ask us to confirm if we are collecting Personal Data about you, to review it, to correct any inaccuracies, and to request the deletion of data that is no longer necessary for us. You may also choose to limit your consent to specific types of data processing.
If you are an EEA resident, please read the following section:
As an EEA resident, you are granted specific rights concerning your Personal Data. To exercise these rights, you can submit a request to the following email address:
Right of access
You have the right to receive confirmation from Etheric Surge regarding whether your Personal Data is being processed, and if so, to access the Personal Data and additional information.
information: (1) the objectives of processing; (2) the types of Personal Data involved; (3) the recipients or groups of recipients who have received or will receive the Personal Data, especially those in countries outside the European Economic Area (EEA) or international organizations; (4) where possible, the anticipated duration for storing the Personal Data, or if not feasible, the criteria for determining that duration; (5) the right to request the Company to rectify or delete Personal Data or limit the processing of your Personal Data, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not obtained from you, any available information regarding its origin; (8) the presence of profiling; and (9) if Personal Data is transferred to a non-EEA country or an international organization, the appropriate safeguards for the transfer.The Company shall provide a copy of the Personal Data undergoing processing and may impose a reasonable fee for additional copies requested by you. If you make the request electronically, and unless you specify otherwise, the information will be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not negatively impact the rights and freedoms of others. Therefore, if the request compromises the rights and freedoms of others, the Company may decline to fulfill your request or do so in a restricted manner.
Right to rectification
You have the right to request the Company to correct any inaccurate Personal Data about you. Considering the purposes of processing, you also have the right to have incomplete Personal Data completed, including through a supplementary statement.
Right to erasure
the following conditions apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent on which the processing relies and there is no other legal basis for processing; (c) you object, on grounds related to your specific situation, to the processing of your Personal Data based on legitimate interests pursued by us or a third party, and no overriding legitimate grounds for processing exist; (d) you object to the processing of your Personal Data for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data concerning you must be erased to comply with a legal obligation in European Union or Member State law that the Company is subject to.
This right does not apply to the extent that processing is necessary (a) for compliance with a legal obligation requiring processing by European Union or Member State law applicable to the Company; or (b) for establishing, exercising, or defending legal claims.
Right to Restrict Processing
You are entitled to request that the Company restricts the processing of your Personal Data if one of the following conditions applies: (a) you contest the accuracy of your Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you object to the erasure of your Personal Data, opting instead for restriction of its use; (c) the Company no longer requires your Personal Data for processing purposes, but you need it to establish, exercise, or defend legal claims; (d) if the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless compelling legitimate grounds for processing override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, as far as it pertains to such marketing.
If the processing of your Personal Data is restricted following your request, such data, except for storage, shall only be processed with your consent, or for establishing, exercising, or defending legal claims, or to protect the rights of another individual or legal entity, or for important public interest reasons of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you've provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is based on your consent or a contract you're part of, and if the processing is automated.
When exercising your right to data portability, you can arrange for your Personal Data to be transferred directly from the Company to another organization, whenever it's technically feasible. This right does not interfere with your or the Company's rights concerning data erasure. Additionally, using this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You are free to withdraw your consent for us to process your Personal Data at any time. This withdrawal will not affect the lawfulness of any processing carried out before you withdrew your consent.
Right to Object
You have the right to object to the processing of your Personal Data at any time, particularly if it pertains to your unique circumstances, and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling related to these interests. Upon your objection, we will cease processing your Personal Data unless we can present compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any associated profiling.
Right to lodge a complaint with a supervisory authority
You are entitled to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals regarding the processing of Personal Data within the European Union.
Your rights concerning Personal Data about you, as outlined in this section 13, may be restricted by European Union or Member State law to which the Company is subject.
We are committed to providing you with the requested information regarding your rights outlined in this section 13 without undue delay and, in any case, within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested concerning your rights outlined in this section 13 will be provided free of charge unless stated otherwise in this section 13. Where requests are manifestlyperceived as baseless or overwhelming, particularly due to their repetitive nature, we reserve the right to either (a) impose a reasonable fee, considering the administrative costs involved in providing the requested information or communication; or (b) decline to proceed with the request.
Etheric Surge may ask you to furnish additional details necessary to verify your identity in order to process your request as per your rights outlined in this section 13, should there be any reasonable doubt regarding the identity of the individual making the request.
12. Modifications to This Policy
We reserve the right to update the terms of this Policy periodically. Whenever we make changes, we will notify you by posting the revised Policy on the Website. Furthermore, for significant changes, we will endeavor to inform you through methods we consider suitably effective to keep you informed and by displaying a notice about these changes on the Website. Unless otherwise specified, all changes will take effect once the revised Policy is published on our Website.